Comparison of Change Management Models: Similarities, Differences, and Which Is Most Effective?
Some people welcome change, while others fear it. People who welcome change concentrate on the great opportunities brought by it, while people who fear change focus on the risks. Currently in society, the change management has been implemented in almost every aspect of all business sectors because the world is a constantly dynamic community, where the opportunities and risks rotate regularly. The key factor in obtaining great opportunities in this constantly changing environment is within proper change management. Many researchers in the literature field have realized this point. Therefore, there exist many theories about change management. This research paper makes a precise comparison among several leading change management models. Through comparison, great similarities and differences are found among these change management models. For example, the Kotter’s change model, the ADKAR, and the Lewin’s change management model share likenesses on many stages, but there are many. Thus, one cannot conclude model is most effective. Not only do these change management models emphasize different things, but their application circumstances differ as well. From this research, it is found that Kotter’s model pays close attention to the implementation of the organizational change from the perspective of the senior leaders. It is much more effective to adopt Kotter’s change model when the organizational change starts with the senior management. Moreover, the ADKAR model focuses on the large organization, and Lewin’s change management model concentrates on the reduction of the resisting force. Change management can perfectly fit into the IE field.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Subscribe and save
Springer+ Basic
€32.70 /Month
- Get 10 units per month
- Download Article/Chapter or eBook
- 1 Unit = 1 Article or 1 Chapter
- Cancel anytime
Buy Now
Price includes VAT (France)
eBook EUR 117.69 Price includes VAT (France)
Softcover Book EUR 158.24 Price includes VAT (France)
Hardcover Book EUR 158.24 Price includes VAT (France)
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
Change Management: From Theory to Practice
Article 09 September 2022
The Yin and Yang of Change: Systemic Efficacy in Change Management
Chapter © 2012
Change Management
Chapter © 2015
References
- Galli, B. (2018). Risks related to lean six sigma deployment and sustainment risks: How project management can help. International Journal of Service Science, Management, Engineering, and Technology, 9(3), 82–105. ArticleGoogle Scholar
- Felfel, H., Ayadi, O., & Masmoudi, F. (2017). Pareto optimal solution selection for a multi-site supply chain planning problem using the VIKOR and TOPSIS methods. International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), 8(3), 21–39. https://doi.org/10.4018/IJSSMET.2017070102. ArticleGoogle Scholar
- Galli, B. (2018). Can project management help improve lean six sigma? IEEE Engineering Management Review, 46(2), 55–64. ArticleGoogle Scholar
- Agrawal, T., & Sharma, J. (2014). Quality function deployment in higher education: A literature review. International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), 5(1), 1–13. Google Scholar
- Elloumi, N., Kacem, H. L., Dey, N., Ashour, A. S., & Bouhlel, M. S. (2017). Perceptual metrics quality: Comparative study for 3D static meshes. International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), 8(1), 63–80. https://doi.org/10.4018/IJSSMET.2017010105. ArticleGoogle Scholar
- Gera, R., Mittal, S., Batra, D. K., & Prasad, B. (2017). Evaluating the effects of service quality, customer satisfaction, and service value on behavioral intentions with life insurance customers in India. International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), 8(3), 1–20. Google Scholar
- Galli, B. (2017). Using marketing to implement a strategic plan: Reflection of practiced literature. International Journal of Service Science, Management, Engineering, & Technology, 9(1), 41–54. Google Scholar
- Kaoud, M. (2017). Investigation of customer knowledge management: A case study research. International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), 8(2), 12–22. Google Scholar
- Badsi, H. B. A., Ghomari, A. R., & Zemmouchi-Ghomari, L. (2017). A CRM process model for agent-based simulation. International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), 8(4), 56–82. Google Scholar
- Hornstein, H. A. (2015). The integration of project management and organizational change management is now a necessity. International Journal of Project Management, 33(2), 291–298. ArticleGoogle Scholar
- Cameron, E., & Green, M. (2015). Making sense of change management: A complete guide to the models, tools and techniques of organizational change. Philadelphia: Kogan Page Publishers. Google Scholar
- Al-Haddad, S., & Kotnour, T. (2015). Integrating the organizational change literature: A model for successful change. Journal of Organizational Change Management, 28(2), 234–262. ArticleGoogle Scholar
- Bartunek, J. M., & Woodman, R. W. (2015). Beyond Lewin: Toward a temporal approximation of organization development and change. Annual Review of Organizational Psychology and Organizational Behavior, 2, 157–182. ArticleGoogle Scholar
- Altamony, H., Al-Salti, Z., Gharaibeh, A., & Elyas, T. (2016). The relationship between change management strategy and successful enterprise resource planning (ERP) implementations: A theoretical perspective. International Journal of Business Management and Economic Research, 7(4), 690–703. Google Scholar
- Cummings, S., Bridgman, T., & Brown, K. G. (2016). Unfreezing change as three steps: Rethinking Kurt Lewin’s legacy for change management. Human Relations, 69(1), 33–60. ArticleGoogle Scholar
- Pugh, L. (2016). Change management in information services. London: Routledge. BookGoogle Scholar
- Hayes, J. (2014). The theory and practice of change management. Basingstoke: Palgrave Macmillan. BookGoogle Scholar
- Cummings, T. G., & Worley, C. G. (2014). Organization development and change. Boston: Cengage Learning. Google Scholar
- Burnes, B., & Cooke, B. (2013). Kurt Lewin’s field theory: A review and re-evaluation. International Journal of Management Reviews, 15(4), 408–425. Google Scholar
- Von Bertalanffy, L. (2016). General system theory. New York, 41973(1968), 40. Google Scholar
- Yam, R. C., Tam, A. Y., Tang, E. P., & Mok, C. K. (2015). TQM: A change management model for market orientation. Total Quality Management & Business Excellence, 16(4), 439–461. ArticleGoogle Scholar
- Amagoh, F. (2014). Perspectives on organizational change: Systems and complexity theories. The Innovation Journal: The Public-Sector Innovation Journal, 13(3), 1–14. Google Scholar
- Doppelt, B. (2017). Leading change toward sustainability: A change-management guide for business, government and civil society. London: Routledge. BookGoogle Scholar
- Galli, B. (2018). Continuous improvement relationship to risk management – The relationship between them. International Journal of Applied Management Sciences & Engineering, 5(2), 1–14. Google Scholar
- Langley, A. N. N., Smallman, C., Tsoukas, H., & Van de Ven, A. H. (2013). Process studies of change in organization and management: Unveiling temporality, activity, and flow. Academy of Management Journal, 56(1), 1–13. ArticleGoogle Scholar
- Taylor, J. E., & Levitt, R. (2007). Innovation alignment and project network dynamics: An integrative model for change. Project Management Journal, 38(3), 22–35. ArticleGoogle Scholar
- Leavitt, H. J. (1965). Applied organizational change in industry, structural, technological and humanistic approaches. In Handbook of organizations (p. 264). Pittsburgh, PA: Carnegie Institute of Technology, Graduate School of Industrial Administration. Google Scholar
- Carter, M. Z., Armenakis, A. A., Feild, H. S., & Mossholder, K. W. (2013). Transformational leadership, relationship quality, and employee performance during continuous incremental organizational change. Journal of Organizational Behavior, 34(7), 942–958. Google Scholar
- Beitler, M. A. (2013). Strategic organizational change: A practitioner’s guide for managers and consultants. Greensboro, NC: Practitioner Press International. Google Scholar
- Galli, B. (2018). Critical analysis of the goal in relation to human resource management: A research note. Journal of Modern Project Management (JMPM), 5(3), 6–13. Google Scholar
- Garcia, D., & Gluesing, J. C. (2013). Qualitative research methods in international organizational change research. Journal of Organizational Change Management, 26(2), 423–444. ArticleGoogle Scholar
- Schaffer, M. A., Sandau, K. E., & Diedrick, L. (2013). Evidence-based practice models for organizational change: Overview and practical applications. Journal of Advanced Nursing, 69(5), 1197–1209. ArticleGoogle Scholar
- Gustafson, D. H., Sainfort, F., Eichler, M., Adams, L., Bisognano, M., & Steudel, H. (2013). Developing and testing a model to predict outcomes of organizational change. Health Services Research, 38(2), 751–776. ArticleGoogle Scholar
- Burden, M. (2016). Using a change model to reduce the risk of surgical site infection. British Journal of Nursing, 25(17), 949–955. ArticleGoogle Scholar
- Aslam, U., Ilyas, M., Imran, M. K., & Rahman, U. U. (2016). Detrimental effects of cynicism on organizational change: An interactive model of organizational cynicism (a study of employees in public sector organizations). Journal of Organizational Change Management, 29(4), 580–598. ArticleGoogle Scholar
- Sato, S., Lucente, S., Meyer, D., & Mrazek, D. (2010). Design thinking to make organization change and development more responsive. Design Management Review, 21(2), 44–52. ArticleGoogle Scholar
- Schumacher, D., Schreurs, B., Van Emmerik, H., & De Witte, H. (2016). Explaining the relation between job insecurity and employee outcomes during organizational change: A multiple group comparison. Human Resource Management, 55(5), 809–827. ArticleGoogle Scholar
- Van der Voet, J., Kuipers, B. S., & Groeneveld, S. (2016). Implementing change in public organizations: The relationship between leadership and affective commitment to change in a public-sector context. Public Management Review, 18(6), 842–865. ArticleGoogle Scholar
- Gorran Farkas, M. (2013). Building and sustaining a culture of assessment: Best practices for change leadership. Reference Services Review, 41(1), 13–31. ArticleGoogle Scholar
- Abdulkadhim, H., Bahari, M., Bakri, A., & Ismail, W. (2015). A research framework of electronic document management systems (EDMS) implementation process in government. Journal of Theoretical and Applied Information Technology, 81(3), 420. Google Scholar
- Obonyo, E. S., & Kerongo, F. (2015). Factors affecting strategic change management and the performance of commercial banks in Kenya: A case study of Kenya commercial bank in Nairobi region. European Journal of Business and Management, 7(15), 109–117. Google Scholar
- Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., & Hoagwood, K. (2015). Purposeful sampling for qualitative data collection and analysis in mixed method implementation research. Administration and Policy in Mental Health and Mental Health Services Research, 42(5), 533–544. ArticleGoogle Scholar
- Taylor, S. J., Bogdan, R., & DeVault, M. (2015). Introduction to qualitative research methods: A guidebook and resource. Hoboken, NJ: Wiley. Google Scholar
- Sandelowski, M. (2010). Combining qualitative and quantitative sampling, data collection, and analysis techniques in mixed-method studies. Research in Nursing &Health, 23(3), 246–255. ArticleGoogle Scholar
- Neuman, W. L. (2013). Social research methods: Qualitative and quantitative approaches. Boston: Pearson Education. Google Scholar
- Bernard, H. R., Wutich, A., & Ryan, G. W. (2016). Analyzing qualitative data: Systematic approaches. Thousand Oaks, CA: SAGE. Google Scholar
- Calder, A. M. (2013). Organizational change: Models for successfully implementing change. Thousand Oaks, CA: SAGE. Google Scholar
- Choi, M. (2011). Employees’ attitudes toward organizational change: A literature review. Human Resource Management, 50(4), 479–500. ArticleGoogle Scholar
Author information
Authors and Affiliations
- Long Island, NY, USA Brian J. Galli
- Brian J. Galli
You can also search for this author in PubMed Google Scholar
Corresponding author
Editor information
- Department of Engineering and Technology, Portland State University, Portland, OR, USA Tuğrul Daim
- Faculty of Economics & Business, University of Zagreb, Zagreb, Croatia Marina Dabić
- İzmir Institute of Technology, Urla, Izmir, Turkey Nuri Başoğlu
- Portland State University, Portland, OR, USA João Ricardo Lavoie
- School of Computer Science, Innovation, and Management Engineering College of Management, Long Island University (LIU), Greenvale, NY, USA Brian J. Galli
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Galli, B.J. (2019). Comparison of Change Management Models: Similarities, Differences, and Which Is Most Effective?. In: Daim, T., Dabić, M., Başoğlu, N., Lavoie, J.R., Galli, B.J. (eds) R&D Management in the Knowledge Era. Innovation, Technology, and Knowledge Management. Springer, Cham. https://doi.org/10.1007/978-3-030-15409-7_24
Download citation
- DOI : https://doi.org/10.1007/978-3-030-15409-7_24
- Published : 25 June 2019
- Publisher Name : Springer, Cham
- Print ISBN : 978-3-030-15408-0
- Online ISBN : 978-3-030-15409-7
- eBook Packages : Business and ManagementBusiness and Management (R0)
Share this chapter
Anyone you share the following link with will be able to read this content:
Get shareable link
Sorry, a shareable link is not currently available for this article.
Copy to clipboard
Provided by the Springer Nature SharedIt content-sharing initiative